Introduction
At Saudi Naseeb, we are committed to protecting your privacy and your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide when using our platform. By using the platform, you agree to the practices described in this policy.
Information We Collect
We collect the following information when you register and use the platform: • Account information: name, email address, phone number, date of birth, gender, and account ID. • Profile and compatibility information: city and region, nationality and origin, marital status, religious beliefs, education, work and income, height, weight, health, fitness, and the habits and preferences you choose to add. • Content: messages, photos, voice clips, community answers, and any files or verification documents you upload. • Verification information: your selfie photo and national ID photo, used for verification and safety purposes. • Usage data: searches, views, likes, matches, swiping and interaction with features, purchases, and subscription history. • Device and diagnostics information: device type, operating system, device identifiers, advertising attribution, crash and performance logs, IP address, and the approximate location inferred from it. • Payment: Apple or Google process payment data; we retain a purchase record or transaction token, and we never receive your credit card number.
How We Use Your Information
We use the collected information for the following purposes: • Providing and operating the platform’s services effectively. • Verifying user identities and ensuring platform security. • Displaying other members’ accounts according to privacy settings. • Calculating the compatibility score and providing suitable suggestions. • Sending notifications related to your account activity (likes, messages, requests). • Improving the user experience and developing new features. • Preventing fraud and violations and protecting the community. • Complying with legal and regulatory requirements.
Data Protection
We use technical and organizational safeguards appropriate to the service: • Data is encrypted in transit using HTTPS, and message text is encrypted at rest on our servers. • Our systems and authorized personnel may process limited content when necessary for service operation, safety, support, fraud prevention, and legal obligations. • Passwords are protected using secure hashing, and access controls apply to verification and other sensitive data. • We monitor suspicious activity and attempted intrusion and restrict access according to operational need. • No electronic transmission or storage method can guarantee absolute security, so we review our safeguards regularly.
Your Rights
You have the following rights regarding your data: • Right of access: you can request a copy of the personal data we hold about you. • Right to rectification: you can update or correct your data at any time from your account settings. • Right to deletion: you can delete your account from Settings or submit a request via the public Delete Account page. We delete the associated account data and ask service providers to delete what they processed on our behalf. • Right to object: you can object to the use of your data for marketing purposes. • Right to restrict processing: you can request that we restrict the processing of your data in certain cases. We may retain limited financial or safety records where required by law or to prevent fraud, with the account disabled and without using these records for marketing. To exercise any of these rights, contact us at [email protected].
Cookies
We use cookies and similar technologies for the following purposes: • Essential cookies: to operate the platform correctly and maintain your sign-in session. • Analytics cookies: to understand how the platform is used and to improve the user experience. • Preference cookies: to remember your settings and preferences. You can control cookies from your browser settings, noting that disabling some of them may affect how the platform works.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via a notice on the platform or by email. Your continued use of the platform after the changes are published constitutes your acceptance of the updated policy. Last updated: August 2026
Contact Us
If you have any questions or inquiries about this Privacy Policy or how we handle your data, you can contact us at: • Email: [email protected] We will do our best to respond to your inquiries as soon as possible.